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Privacy Policy

Privacy Policy

1) Information about the collection of personal data and contact details of the responsible person

1.1We are pleased that you visit our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data is all data that allows you to be personally identified.

1.2Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (DSGVO) is TocoCare UG (haftungsbeschränkt), Hauptstr. 1a, 82327 Tutzing, Germany, Phone: + 4989420958851, E-Mail: [Email protected] The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.

1.3For security reasons and for the protection of the transfer of personal data and other confidential contents (eg orders or inquiries to the person in charge), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the string "https: //" and the lock icon in your browser bar.

2) Data collection when visiting our website

In the case of merely informative use of our website, ie if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following information that is technically necessary for us to display the website:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source / reference from which you came to the page
  • Used browser
  • Operating system used
  • Used IP address (possibly in anonymous form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.

3) content delivery network

CloudFlare
On our website we use a so-called Content Delivery Network ("CDN") of the technology service provider Cloudflare Inc., 101 Townsend St. San Francisco, CA94107, USA ("Cloudflare"). A Content Delivery Network is an online service that delivers large media files (such as graphics, page content or scripts) through a network of regionally distributed and Internet-connected servers. Using Cloudflare's Content Delivery Network helps us to optimize the loading speeds of our website.
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in a secure and efficient deployment, as well as improving the stability and functionality of our website.
US-based Cloudflare is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
For more information, see Cloudflare's Privacy Policy at: https://www.cloudflare.com/privacypolicy/

4) Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow you to recognize your browser the next time you visit it (so-called persistent cookies). If cookies are set, they collect and process specific user information, such as browser and location data as well as IP address values, to an individual extent. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. The duration of each cookie storage can be found in the overview of the cookie settings of your web browser.

In some cases, the cookies are used to simplify the ordering process by storing settings (eg remembering the contents of a virtual shopping cart for a later visit to the website). Insofar as personal data used by us are also processed by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract, in accordance with Art. 6 para. 1 lit. a DSGVO in the case of granted consent or in accordance with Art. 6 para. 1 lit. f DSGVO for safeguarding our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

Please note that you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or can exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en/kb/cookies-allow-and-dispose
Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Safari: https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14
Opera: https://help.opera.com/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.

5) contact us

5.1When contacting us (eg via contact form or e-mail), personal data is collected. Which data are collected in the case of a contact form can be seen from the respective contact form. These data are stored and used solely for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing this data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request. This is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that no statutory storage requirements are in conflict.

5.2WhatsApp Business

We offer visitors to our website the opportunity to contact us via the WhatsApp WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. For this we use the so-called "business version" of WhatsApp.

If you contact us via WhatsApp for a specific transaction (for example, an order placed), we will store and use the mobile phone number you use at WhatsApp and, if provided, your first and last name according to Art. 6 para. 1 lit. b. DSGVO for processing and answering your request. Based on the same legal basis, WhatsApp may ask you to provide additional information (order number, customer number, address or e-mail address) in order to match your request to a particular operation.

If you use our WhatsApp contact for general inquiries (such as the range of services, availability or our website), we store and use the mobile phone number you use at WhatsApp and, if provided, your first and last name according to Art. 6 para. 1 lit , f DSGVO based on our legitimate interest in the efficient and timely provision of the desired information.

Your data will always be used only to answer your request via WhatsApp. A disclosure to third parties does not occur.

Please note that WhatsApp Business has access to the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server of the parent company Facebook Inc. in the USA. For the operation of our WhatsApp business account we use a mobile device in whose address book only the WhatsApp contact data of users who have contacted us via WhatsApp are stored.

This ensures that any person whose WhatsApp contact information is stored in our address book will, upon initial use of the app on their device by accepting the WhatsApp Terms of Use, transmit their WhatsApp phone number from the address book of their chat contacts pursuant to Art. 6 para. 1 lit. a DSGVO has consented. A transfer of data of users who do not use WhatsApp and / or have not contacted us via WhatsApp is excluded.

Based in the US, Facebook Inc. is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

Purpose and scope of the data collection and the further processing and use of the data by WhatsApp as well as your related rights and settings options to protect your privacy, please refer to the privacy policy of WhatsApp: https://www.whatsapp.com/legal/?eea=1# privacy-policy

6) Data processing when opening a customer account and for contract execution

According to Art. 6 para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide it to us for the purpose of concluding a contract or opening a customer account. The data collected is shown in the respective input forms. A deletion of your customer account is possible at any time and can be done by a message to the above-mentioned address of the person in charge. We store and use the data you have provided for the execution of the contract. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to a further use of your data or a legally permitted further data use by our side has been.

7) comment function

As part of the comment function on this website, in addition to your comment, information on the time of writing the commentary and the name of the commentator you have chosen will be saved and published on this website. Furthermore, your IP address will be logged and saved. This storage of the IP address is made for security reasons and in the event that the data subject violates the rights of third parties or posts unlawful contents by submitting a comment. We need your e-mail address in order to contact you if a third party objects to your published content as unlawful. Legal bases for the storage of your data are the Art. 6 para. 1 lit. b and f DSGVO. We reserve the right to delete comments if they are objected to by third parties as unlawful.

The follow-up comments can be subscribed by you as a user. You will receive a confirmation e-mail to confirm that you are the owner of the given e-mail address (double opt-in procedure). The legal basis for data processing in the event of subscription to comments is Art. 6 para. 1 lit. a GDPR. You can unsubscribe from ongoing comment subscriptions at any time with effect for the future. For more information on the unsubscribe option, please refer to the confirmation e-mail.

8) Use of your data for direct mail

8.1Registration for our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. Mandatory information for sending the newsletter is your e-mail address alone. The specification of further data is voluntary and will be used to address you personally. For sending the newsletter we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have expressly confirmed that you agree to receive the newsletter. We will then send you a confirmation e-mail asking you to confirm by clicking on a link that you wish to receive the newsletter in the future.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we will save your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes by means of the newsletter. You can cancel the newsletter at any time via the provided link in the newsletter or by sending a message to the person named above. After cancellation, your e-mail address will be deleted immediately in our newsletter distribution, as far as you have not expressly consented to a further use of your data or we reserve the right to further data usage, which is permitted by law and about which we inform you in this statement.

8.2Sending the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you regular offers for similar goods or services, such as those already purchased, from our range by e-mail. For this we do not have to obtain a separate consent from you according to § 7 Abs. 3 UWG. In this respect, data processing takes place solely on the basis of our legitimate interest in personalized direct mail in accordance with Art. 6 para. 1 lit. f DSGVO. If you have initially objected to the use of your e-mail address for this purpose, we will not send you a mail. You are entitled to object to the use of your e-mail address for the purpose described above at any time with effect for the future by a message to the person named at the beginning. For this purpose, you only have to pay delivery costs according to the basic rates. Upon receipt of your objection, the use of your e-mail address for advertising purposes will cease immediately.

8.3Newsletter dispatch via MailChimp
The shipping of our e-mail newsletters is through the technical service provider The Rocket Science Group, LLC d / b / a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http: //www.mailchimp .com /), to which we pass on your data provided during the newsletter registration. This transfer is made in accordance with Art. 6 para. 1 lit. f DSGVO and serves our legitimate interest in the use of a promotional, secure and user-friendly newsletter system. Please note that your data is usually transmitted to and stored by a MailChimp server in the USA.
MailChimp uses this information for sending and statistical evaluation of the newsletter on our behalf. For the evaluation, the e-mails sent include so-called web beacons or tracking pixels, which represent one-pixel image files that are stored on our website. This will determine if a newsletter message has been opened and which links may have been clicked. Mailchimp uses the web beacons to automatically generate general, non-personal statistics on how to respond to newsletter campaigns. Based on our legitimate interest in the statistical evaluation of newsletter campaigns for the optimization of advertising communication and a better focus on recipient interests, the web beacons according to Art. 6 para. 1 lit f DSGVO also include data of the respective newsletter recipient (e-mail address, Time of retrieval, IP address, browser type and operating system) and recycled. These data provide an individual inference to the newsletter recipient and are processed by Mailchimp to automatically generate statistics that indicate whether a particular recipient has opened a newsletter message.
If you want to deactivate the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
MailChimp can also provide this data in accordance with Art. 6 para. 1 lit. f Use DSGVO itself for its own legitimate interest in the needs-based design and optimization of the service as well as for market research purposes, for example, to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or to pass them on to third parties.
To protect your information in the United States, we have entered into a data processing agreement with MailChimp based on the standard contractual clauses of the European Commission to allow the transfer of your personal information to MailChimp. If you are interested, this data processing contract can be viewed at the following Internet address: https://mailchimp.com/legal/data-processing-addendum/
In addition, MailChimp is certified under the us European privacy protection agreement "Privacy Shield" and is committed to complying with EU data protection requirements.
You can view the privacy policy of MailChimp here:
https://mailchimp.com/legal/privacy/

8.4Goods availability notification by e-mail

If we offer in our online shop for selected, temporarily unavailable articles the possibility to inform you by e-mail about the time of availability, you can register for our e-mail notification service for product availability. When you sign up for our e-mail notification service for product availability, we will send you a one-time e-mail message about the availability of the item you have selected. Mandatory indication for the transmission of this notification is your e-mail address. The specification of further data is voluntary and may be used to address you personally. For sending this notification we use the so-called double opt-in procedure. This means that we will not provide you with any such notification until you have expressly acknowledged that you consent to the receipt of such notice. We will then send you a confirmation e-mail asking you to confirm by clicking on a link that you wish to receive such notification.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When you sign up for our e-mail notification service for goods availability, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of the log-in to prevent possible misuse of your e-mail address at a later date to understand. The data collected by us when registering for our e-mail notification service for product availability will be used solely for the purpose of informing you of the availability of a specific item in our online shop. You can cancel the e-mail notification service for goods availability at any time by sending a message to the person named above. After the cancellation, your e-mail address will be deleted immediately from our distribution list, unless you have expressly consented to the further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement ,

9) Data processing for order processing

9.1For the processing of your order, we work with the following service providers who support us wholly or partly in the execution of closed contracts. These personal data will be transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned bank as part of the processing of payments, if this is necessary for the processing of payments. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.

9.2In order to fulfill our contractual obligations to our customers, we work together with external shipping partners. We give your name as well as your delivery address and, if required for the delivery, your telephone number, exclusively for the purpose of the delivery of goods. Art. 6 para. 1 lit. b DSGVO to a shipping partner chosen by us.

9.3Use of special service providers for order processing and processing

- Billie
Order processing takes place via the service provider "Billbee" (Billbee GmbH, Paulinenstrasse 54, 32756 Detmold). Name, address and, if applicable, further personal data are published in accordance with Art. 6 para. 1 lit. b DSGVO exclusively forwarded to Billbee for processing the online order. The transfer of your data takes place only insofar as this is actually necessary for the processing of the order. Details of Billbee's privacy policy and privacy policy are available on the Billbee website at "billbee.io".

9.4Transfer of personal data to shipping service providers

- DHL
If the goods are delivered by DHL (Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn), we will provide your e-mail address in accordance with Art. 6 para. 1 lit. a DSGVO before delivery of the goods for the purpose of adjusting a delivery date or delivery notice to DHL, if you have given your explicit consent in the ordering process. Otherwise, for the purpose of service in accordance with Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to DHL. Passing on is only to the extent necessary for the delivery of goods. In this case, a prior agreement of the delivery date with DHL or the delivery announcement is not possible.
The consent can be withdrawn at any time with effect for the future against the person named above or against the transport service provider DHL.
- DPD
If the delivery of the goods by the transport service DPD (DPD Germany GmbH, Wailandtstraße 1, 63741 Aschaffenburg), we give your e-mail address and your telephone number before the delivery of goods in accordance with Art. 6 para. 1 lit. a DSGVO for the purpose of coordinating a delivery date or delivery notice to DPD, if you have given your explicit consent in the ordering process. Otherwise, for the purpose of service in accordance with Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to DPD. Passing on is only to the extent necessary for the delivery of goods. In this case, it is not possible to agree on the delivery date with DPD or the delivery announcement in advance.
The consent can be withdrawn at any time with effect for the future against the person named above or against the transport service DPD.
- GLS
If the goods are delivered by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany Street 1 - 7, 36286 Neuenstein), we will provide your e-mail address in accordance with Art. 6 para. 1 lit. a DSGVO before delivery of the goods for the purpose of coordinating a delivery date or delivery notification to GLS, if you have given your explicit consent in the ordering process. -Otherwise, we provide for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to GLS. Passing on is only to the extent necessary for the delivery of goods. In this case, it is not possible to agree the delivery date in advance with GLS or to transmit status information of the consignment delivery.
The consent can be withdrawn at any time with effect for the future against the person named above or against the transport service provider GLS.

9.5Use of payment service providers (payment services)

- Amazon Pay
If you choose the "Amazon Pay" payment method, payment will be processed via the payment service provider Amazon Payments Europe sca, 38 avenue JF Kennedy, L-1855 Luxembourg ("Amazon Payments"), to which we will disclose your information communicated during the ordering process Information about your order according to Art. 6 para. 1 lit. b Pass on DSGVO. The transfer of your data takes place exclusively for the purpose of the payment processing with the payment service Amazon Payments and only insofar as it is necessary for this. For more information about Amazon Payments' privacy policy, visit the following Internet address: https://pay.amazon.com/help/201751600
- Klarna
When selecting a Klarna payment service, payment is processed through Klarna Bank AB (publ) [https://www.klarna.com], Sveavägen 46, 111 34 Stockholm, Sweden (hereafter "Klarna"). In order to facilitate the processing of the payment, your personal data (first and last name, street, house number, postal code, city, gender, e-mail address, phone number and IP address) as well as data related to the order (eg invoice amount, article, type of delivery) for the purpose of identity and credit checks to Klarna, provided that they are published in accordance with Art. 6 para. 1 lit. a DSGVO in the context of the order process expressly consented. To which credit agencies your data can be forwarded, you can see here:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit information can contain probability values ​​(so-called score values). As far as score values ​​are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values ​​includes, but is not limited to, address data. The received information about the statistical probability of a payment default uses Klarna for a balanced decision on the creation, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the controller or to Klarna. However, Klarna may continue to be entitled to process your personal data, if this is necessary for the contractual payment.
Your personal details will be in accordance with the applicable data protection regulations and in accordance with the information in Klarnas Privacy Policy for data subjects based in Germany https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
or for those affected in Austria https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy
treated.
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we will transfer your payment data in the course of the payment to PayPal (Europe) Sarl et Cie, SCA, 22- 24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), continue. The transfer takes place in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment process.
PayPal reserves itself for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment" via PayPal the execution of a credit check. If necessary, your payment data will be processed in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of legitimate interest of PayPal in the determination of their solvency to credit bureaus passed. The result of the credit check for statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values ​​(so-called score values). As far as score values ​​are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values ​​includes, but is not limited to, address data. Further data protection information, among other things to the used credit reference agencies, please refer to the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data, if this is necessary for the contractual payment.
- IMMEDIATELY
If you choose the payment method "IMMEDIATELY" payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "IMMEDIATELY"), to which we will provide your information communicated during the ordering process and the information about your order according to Art. 6 para. 1 lit. b Pass on DSGVO. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data takes place exclusively for the purpose of the payment transaction with the payment service provider SOFORT and only insofar as it is necessary for this. Further information on the privacy policy of SOFORT can be found at the following Internet address: https://www.klarna.com/sofort/datenschutz.
- Stripe
If you choose a form of payment from the payment service provider Stripe, the payment will be processed via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to which we will provide your information communicated during the ordering process and the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) according to Art. 6 para. 1 lit. b Pass on DSGVO. The transfer of your data is exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only insofar as it is necessary for this. For more information about Stripe privacy, visit the URL https://stripe.com/privacy#translation.

10) contact the evaluation reminder

Own evaluation reminder (no shipping through a customer rating system)
We use your e-mail address as a one-off reminder to submit an evaluation of your order for the rating system we use, provided that you give us your explicit consent during or after your order in accordance with Art. 6 para. 1 lit. a DSGVO.
You can revoke your consent at any time by sending a message to the controller.

Rating reminder by ShopVote
If you give us your explicit consent during or after your order in accordance with Art. 6 para. 1 lit. If you have issued a DSGVO, we will forward your e-mail address to the rating platform ShopVote der Blickreif GmbH, Alter Messeplatz 2, 80339 Munich (www.shopvote.de) so that they can send you a feedback reminder by e-mail.
You may revoke your consent at any time by sending a message to the controller or the rating platform.

11) Use of rating and seal graphics

Store Vote Graphics

To display our ShopVote seal and any collected and / or aggregated ratings, we have included ShopVote graphics on this website.

This serves to safeguard our legitimate interests in optimally marketing our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. The ShopVote graphics and the advertised services are an offer of Blickreif GmbH, Alter Messeplatz 2, 80339 Munich.

When the ShopVote graphics are called, the web server automatically saves a so-called server log file, which contains, for example, your IP address, date and time of the call, data volume transferred and the source of the call (access data) and documents the call. These access data will not be evaluated and automatically overwritten within seven days after the end of your page visit. Other personal data will not be collected or stored by the ShopVote graphics.

12) Use of Social Media: Videos

Using Youtube videos

This website uses the Youtube embedding feature to display and play videos from the "Youtube" provider owned by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Here, the extended privacy mode is used, which according to the provider information storage of user information only when playing the / the video in motion. When the playback of embedded Youtube videos starts, the provider "Youtube" uses cookies to gather information about user behavior. According to "Youtube" hints, these are used, among other things, to capture video statistics, improve user-friendliness and prevent abusive practices. When you're logged in to Google, your data will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. Such an evaluation is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on the legitimate interests of Google in the display of personalized advertising, market research and / or customization of its website. You have a right to object to the creation of these User Profiles, and you must comply with YouTube to exercise them. In the context of the use of Youtube it can also lead to a transmission of personal data to the servers of the Google LLC. come in the US.
Regardless of any playback of the embedded video, every time you visit this website, you will be connected to the Google Network, which may trigger further data processing without our having any influence.

In the case of transfer of personal data to the Google LLC. Based in the US, Google LLC has become. is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information on data protection at "YouTube", please see the provider's privacy policy at: https://www.google.com/intl/en/policies/privacy

To the extent legally required, we have your consent to the processing of your data described above in accordance with Art. 6 para. 1 lit. a DSGVO caught up. You may revoke your consent at any time with future effect. To exercise your withdrawal, please follow the above mentioned possibility to make an objection.

13) Online Marketing

13.1Facebook Pixel for creating custom audiences
Within our online offer the so-called "Facebook pixel" of the social network Facebook is used, which is operated by Facebook Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Facebook").
If a user clicks on an ad that is displayed on Facebook, the URL of our linked page will be added by Facebook Pixel. If our site allows pixel sharing of data with Facebook, this URL parameter is written into the user's browser via a cookie, which sets our linked page itself. This cookie is then read out by Facebook Pixel and allows the data to be forwarded to Facebook.
On the one hand, with the help of the Facebook pixel, it is possible for Facebook to determine the visitors to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook Pixel to display the Facebook Ads we have been sent only to those Facebook users who have also shown an interest in our online offering or certain features (eg interests in certain topics or products that have been visited by them) Web pages determined), which we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to make sure that our Facebook ads meet the potential interest of the users and not annoying. This allows us to further evaluate the effectiveness of Facebook advertisements for statistical and market research purposes by understanding whether users have been redirected to our website after clicking on a Facebook ad (so-called "conversion").
The collected data are anonymous to us, so do not give us any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, according to the Facebook data usage directive (https://www.facebook.com/about/privacy/). The data may enable Facebook and its affiliates to display ads on and off Facebook.
The data processing associated with the use of the Facebook pixel is due to our predominant legitimate interest in the evaluation, optimization and economic operation of our online offer and our advertising measures in accordance with Art. 6 para. 1 lit. f DSGVO.
The information generated by Facebook are usually transmitted to a server of Facebook and stored there, this can also be a transmission to the servers of Facebook Inc. in the United States. US-based Facebook Inc. is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
In order to contradict the collection by the Facebook pixel and the use of your data for the display of Facebook ads altogether, you can set by clicking on the following link an opt-out cookie that disables the Facebook pixel tracking:
Disable Facebook pixels
This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click on the link above again.
To the extent legally required, we have your consent to the processing of your data described above in accordance with Art. 6 para. 1 lit. a DSGVO caught up. You may revoke your consent at any time with future effect. To exercise your withdrawal, please follow the above mentioned possibility to make an objection.

13.2Use Google Ads Conversion Tracking

This website uses the Google Ads online advertising program and, as part of Google Ads, Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") conversion tracking. We use the offer of Google Ads in order to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In doing so, we aim to show you advertisements of interest to you, to make our website more interesting to you and to achieve a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on a Google-served ads ad. Cookies are small text files that are stored on your device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can not be tracked through Google Ads customer sites. The information gathered using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie through its Internet browser under the keyword "User Preferences." You will not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in a targeted advertising gem. Art. 6 para. 1 lit. f DSGVO. As part of the use of Google Ads, it may also lead to a transfer of personal information to the servers of Google LLC. come in the US.

In the case of transfer of personal data to the Google LLC. Based in the US, Google LLC has become. is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information about Google's privacy policy, visit the following Internet address: https://www.google.com/policies/privacy/

You can permanently deactivate cookie cookies by blocking them by setting your browser software accordingly or by downloading and installing the browser plug-in available under the following link:
https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be used or may only be of limited use if you have deactivated the use of cookies.

To the extent legally required, we have your consent to the processing of your data described above in accordance with Art. 6 para. 1 lit. a DSGVO caught up. You may revoke your consent at any time with future effect. To exercise your withdrawal, please follow the above mentioned possibility to make an objection.

14) web analytics services

Google (Universal) Analytics

15) Retargeting / Remarketing / Referral Advertising

Google Ads Remarketing
Our website uses the features of Google Ads Remarketing to advertise this site on Google's search results, as well as third party websites. Provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f DSGVO.
Any further processing will only take place if you have agreed with Google that Google's Internet and App Browsing history will be linked to their Google Account and information from their Google Account will be used to personalize ads they view on the Web , In this case, when you log in to Google during the page visit of our website, Google will use your data with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google will temporarily associate your personal information with Google Analytics data to create audiences. As part of the use of Google Ads Remarketing, it may also lead to a transfer of personal information to the servers of Google LLC. come in the US.
You can permanently disable the setting of cookie cookies by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/
Alternatively, check with the Digital Advertising Alliance at www.aboutads.info for setting cookies and setting preferences. Finally, you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.
In the case of transfer of personal data to the Google LLC. Based in the US, Google LLC has become. is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Further information and the privacy policy regarding advertising and Google can be viewed here:
https://www.google.com/policies/technologies/ads/
To the extent legally required, we have your consent to the processing of your data described above in accordance with Art. 6 para. 1 lit. a DSGVO caught up. You may revoke your consent at any time with future effect. To exercise your withdrawal, please follow the above mentioned possibility to make an objection.

16) Use of a live chat system

Tawk.to (SMS SIA)
This website uses SMS SIA, Tirgonu iela, 6, Riga, Latvia, LV1050 (www.tawk.to) technologies for the purposes of web analytics and the live chat system, which are used to answer live Support requests serves, collects and saves. From this anonymized data usage profiles can be created under a pseudonym. Cookies can be used. Cookies are small text files stored locally in the cache of the site visitor's Internet browser. Cookies enable recognition of the Internet browser. If the information collected in this way has a personal reference, the processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in effective customer care and the statistical analysis of user behavior for optimization purposes.
The data collected with the tawk.to technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the specific consent of the person concerned. In order to avoid the storage of tawk.to cookies, you can set your Internet browser so that in the future no more cookies can be stored on your computer or already stored cookies are deleted. However, turning off all cookies may mean that some features on our website can no longer be executed. You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future, by informing us of your objection by e-mail to the e-mail address stated in the imprint.

17) Tools and Miscellaneous

17.1- Adobe fonts (Typekit)
This site uses so-called web fonts for unified font representation provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA ("Adobe"). When you access a page, your browser loads the required web fonts into its browser cache to correctly display texts and fonts.
To do this, the browser you are using must connect to the Adobe servers. This may also lead to the transfer of personal data to the servers of Adobe in the United States. In this way, Adobe learns that our website has been accessed via your IP address. The use of Adobe Fonts is in the interest of a uniform and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font will be used by your computer.
In the event of the transfer of personal information to Adobe based in the US, Adobe has certified the US Privacy Shield, which ensures compliance with the level of data protection in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
For more information about Adobe Fonts, visit https://fonts.adobe.com/ and the Adobe privacy policy at https://www.adobe.com/privacy.html

17.2Google reCAPTCHA

On this website we also use the reCAPTCHA feature of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function is primarily used to distinguish whether an input is made by a natural person or abusive by automated and automated processing. The service includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in the determination of individual responsibility on the Internet and the prevention of abuse and spam. As part of the use of Google reCAPTCHA may also be a transfer of personal information to the servers of Google LLC. come in the US.

In the case of transfer of personal data to the Google LLC. Based in the US, Google LLC has become. is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information about Google reCAPTCHA and Google's privacy policy, please visit: https://www.google.com/intl/en/policies/privacy/

To the extent legally required, we have your consent to the processing of your data described above in accordance with Art. 6 para. 1 lit. a DSGVO caught up. You may revoke your consent at any time with future effect. To exercise your withdrawal, please follow the above mentioned possibility to make an objection.

18) rights of the person concerned

18.1The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible with regard to the processing of your personal data, which we inform you about below:

  • Right of access according to Art. 15 DSGVO: In particular, you have the right to obtain information about the personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data was or is being disclosed Period of storage or the criteria for determining the duration of storage, the right of rectification, deletion, limitation of processing, objection to processing, complaint to a supervisory authority, the origin of your data, if they were not collected by us, the Existence of automated decision-making including profiling and, where appropriate, meaningful information about the logic and scope involved and the intended effects of such processing, as well as your right to be informed of what guarantees under Art. 46 DSGVO in case of assignment your data to third countries;
  • Right to correction according to Art. 16 DSGVO: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;
  • Right to cancellation according to Art. 17 DSGVO: You have the right to demand the deletion of your personal data in the presence of the requirements of Art. 17 para. 1 DSGVO. However, that right does not apply, in particular, where the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the pursuit, exercise or defense of rights;
  • Right to restriction of the processing according to Art. 18 DSGVO: You have the right to demand the restriction of the processing of your personal data, as long as the correctness of your data challenged by you is checked, if you refuse a deletion of your data because of inadmissible data processing and instead the Restricting the processing of your data require, if you need your data for the assertion, exercise or defense of legal rights, after we no longer need these data after purpose or if you have objected for reasons of your particular situation, as long as it is not certain, whether our entitled Reasons predominate;
  • Right to be informed in accordance with Art. 19 DSGVO: If you have the right to rectify, delete or limit the processing to the controller, he / she is obligated to rectify or delete the data or all recipients to whom the personal data relating to you have been disclosed Notify of limitation of the processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  • Right to data portability according to Art. 20 DSGVO: You have the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible, as far as technically feasible;
  • Right to revoke granted consent in accordance with Art. 7 para. 3 DSGVO: You have the right to revoke a consent once given in the processing of data at any time with future effect. In the case of withdrawal, we will delete the data concerned immediately, as far as further processing can not be based on a legal basis for consentless processing. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation;
  • Right to complain under Art. 77 DSGVO: If you believe that the processing of your personal data violates the GDPR, you have the right to complain to a supervisory authority, in particular in the case of any other administrative or judicial remedy Member State of your whereabouts, place of work or place of alleged infringement.

18.2RIGHT TO OBJECT

IF, IN THE CONTEXT OF INTEREST ACCOUNTABILITY, WE PROCESS OUR PERSONAL DATA BASED ON OUR MAJOR LEGITIMATE INTEREST, YOU HAVE ANY PRESENT RIGHT TO SUBMIT AGAINST THIS PROCESSING FOR CONSEQUENCES WITH EFFECT ON THE FUTURE FOR REASONS OBTAINED FROM YOUR SPECIFIC SITUATION.
MAKE USE OF YOUR OPPOSITION RIGHT, WE FINISH THE PROCESSING OF THE AFFECTED DATA. FURTHER PROCESSING REMAINS SUBJECT TO EXERCISE WHEN WE MAY PROVIDE IMPERATIVE REASONABLE REASONS FOR PROCESSING WHICH EXCEED ITS INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE PRESENTATION, EXERCISE OR DEFENSE OF LEGAL CHARGES.

IF YOUR PERSONAL DATA IS PROCESSED BY US TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO INTRODUCE ANY CONTESTING AGAINST THE PROCESSING OF YOU OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE OPPOSITE AS DESCRIBED ABOVE.

MAKE USE OF YOUR CONTINGENCY RIGHT, WE FINISH THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ACCEPTANCE.

19) Duration of storage of personal data

The duration of the storage of personal data is based on the respective legal basis, the purpose of processing and - if applicable - additionally based on the respective legal retention period (eg commercial and tax retention periods).

In the processing of personal data based on an explicit consent in accordance with Art. 6 para. 1 lit. a DSGVO, these data are stored until the person withdraws his consent.

There are statutory retention periods for data which, in the context of legal or similar obligations, are based on Art. 6 para. 1 lit. b DSGVO are processed, these data are routinely deleted after expiry of the retention periods, if they are no longer required for fulfillment of the contract or for initiating a contract and / or if there is no legitimate interest in the re-storage on our part.

In the processing of personal data on the basis of Art. 6 para. 1 lit. f DSGVO, these data will be stored until the person concerned exercises his right of objection under Art. 21 para. 1 DSGVO, unless we can prove compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the person concerned, or the processing serves the assertion, exercise or defense of legal claims.

In the processing of personal data for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f DSGVO these data will be stored until the person concerned exercises his right of objection under Art. 21 para. 2 DSGVO.

Unless otherwise stated in the other information in this Declaration on Specific Processing Situations, stored personal data will be erased if they are no longer necessary for the purposes for which they were collected or otherwise processed.


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